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How ayahqq login Protects Your Personal Data

At ayahqq login, your personal data is handled with a clear purpose: we collect only what we need to run your account, process deposits via DANA, OVO, GoPay…

Data collected only for account useDANA, OVO, GoPay, QRIS transaction records securedYour rights: access, correction, deletionIndonesia-based data contact availableNo data sold to third parties
ayahqq login How ayahqq login Protects Your Personal Data
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to review, correct or remove your personal information, our privacy support team is reachable seven days a week from 08:00 to 23:00 WIB. Submit a request through any of the channels below and we will respond within two business days with confirmation of the action taken on your data.

Team online

Live Chat

Start a live chat session directly inside your account dashboard. Our privacy team is available from 08:00 to 23:00 WIB, seven days a week, to handle data access and deletion requests.

Email Privacy Request

Send your data request to our privacy address listed in the account settings page. Include your registered mobile number so we can locate your account and action the request within two business days.

Account Settings Panel

Navigate to Settings → Privacy inside your account to submit a data correction form directly. Changes to your name, email or linked DANA and OVO number are processed within 24 hours of verification.

HOW WE HANDLE DATA

Six Data Practices We Keep Consistent

Our data-handling practices are built around the principle that your information is yours.

Cookies and Session Tracking

We use session cookies to keep you logged in across pages and to remember your preferred deposit method — DANA…

Account Security Encryption

All data transmitted between your device and our servers is encrypted using TLS.

Data Retention Period

We retain account data for as long as your account remains active.

Third-Party Data Sharing

We share your data only with payment processors — such as the DANA or GoPay gateway — strictly to complete…

Your Right to Access and Correct

You may request a full copy of the data we hold on your account at any time by contacting us…

Who to Contact for Data Requests

Our designated privacy contact is listed under Settings → Privacy in your account panel.

Common Questions About Our Privacy Policy

Below are the questions we hear most often from our account holders about how their data is managed, who can see it, and how to act on their rights under our privacy policy.

We collect your name, email, mobile number and the payment reference tied to your chosen method — DANA, OVO, GoPay or QRIS. We also record session device data temporarily to protect against unauthorised logins on your account.

No. We share your data only with the payment gateway needed to process your DANA or GoPay deposit. No advertising networks, data brokers or third-party marketers receive your personal information from us.

After account closure, we retain transactional records for 90 days to handle any outstanding disputes or refund queries. Once that window passes, your data is permanently deleted from our active systems.

Yes. Submit a data access request via live chat (08:00–23:00 WIB) or through the email channel in Settings → Privacy. We will send a structured copy of your account data within two business days of verifying your identity.

Go to Settings → Privacy inside your account and submit a correction form. Our team processes linked payment corrections — including OVO, DANA and GoPay references — within 24 hours of receiving your verification.

Support staff see only the last four digits of your payment reference. Full QRIS codes and DANA account numbers are masked in our internal logs and never displayed in full to any customer-facing team member.

We update this policy when our data practices change. We notify you by email to your registered address and display a banner inside your account dashboard for 14 days so you always see the revised terms before they take effect.